British Sterling

Returns Information

Due to the nature of hosiery we can only accept ladders as faults if they were present when the pack was first opened. A return for all products will only be accepted if unworn due to hygiene reasons. If the goods are not faulty and you have decided they are not for you, for whatever reason - all you have to do is return the goods unopened, in their original condition within 28 days of the receipt.

To return an item to us please package the products carefully, include the delivery note and fill in the form telling us why you are returning the goods. Pay the postage costs which will be refunded if the return is an error on our behalf. Once we have processed the return we will issue you a refund or exchange depending on your preference. An email will be sent confirming the return information when we have processed it.

If chosen exchange is not in stock we will contact you to offer a similar alternative or refund. This guarantee does not affect your statutory rights. Should your parcel be returned to us by Royal Mail and they state that you did not collect the package from the sorting office, a £5 administration charge will be levied to cover the handling time of this order.

 

Send all returns to: Love Your Legs -

Unit 12

Network 65 Business Park

Kestrel Court

Hapton

Lancashire

BB11 5NA